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Focusing on Kunming Central Legal Service Zone | Enterprise Service Center: providing one-stop services for enterprises with dedication

2025-03-12

Recently, the Kunming Federation of Industry and Commerce (hereinafter referred to as the "Kunming FIC") has established an "Enterprise Service Center" window in the Kunming Central Legal Service Zone. This initiative is a vivid demonstration of Kunming's in-depth implementation of the requirements for building a market-oriented, law-based, and internationalized business environment, highlighting Kunming's firm determination and proactive approach to optimizing the business environment.

Leveraging the resource aggregation advantages of the Kunming Central Legal Service Zone, the "Enterprise Service Center" window fully utilizes the core functions of the FIC in serving private enterprises, and is committed to providing comprehensive, one-stop, efficient, and convenient professional services to assist enterprises in navigating the complex and ever-changing market environment with stability.

Li Na, Deputy Director of the Economic and Legal Services Division of the Kunming FIC, introduced that the services provided by the "Enterprise Service Center" window cover multiple key areas including finance, taxation, law, "going global", innovation, intellectual property, health, and human resources, meeting the diverse needs of enterprises at various stages of development.

In terms of service delivery, the window has established a diversified service system. Consultation services provide practical solutions and professional advice through in-depth face-to-face communication, focusing on the issues faced by enterprises in various professional fields. Training services regularly organize high-caliber thematic trainings covering topics such as the interpretation of laws and regulations, analysis of the latest fiscal and taxation policies, and intellectual property protection strategies, effectively enhancing the professional competence of enterprise managers and employees and injecting knowledge into enterprise development.

In addition, the window offers diagnostic services, conducting on-site investigations and comprehensive diagnoses of enterprises to help them precisely analyze the problems and potential risks in their operational processes, tailor improvement plans and long-term development plans, and assist enterprises in achieving high-quality development.

Resource matching services are also a highlight. Based on the individualized needs of enterprises, the window actively builds cooperation platforms with financial institutions, legal professional institutions, universities and research institutes, and chambers of commerce and associations, promoting resource sharing and in-depth cooperation and exchanges, and creating favorable conditions for enterprises to expand business channels and innovate development space.

To ensure the continuous optimization of the service quality of the "Enterprise Service Center" window, the Kunming FIC conducts comprehensive and dynamic supervision and evaluation of the service quality through enterprise satisfaction surveys and service feedback collection. Detailed evaluation results of service quality are regularly published, with commendations and rewards given to outstanding service teams and individuals, and teams and individuals that fail to meet the service quality standards are urged to promptly rectify and improve. (End)

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